Who we are

Introduction and summary

Your privacy is important to Irene Veltman. In this policy we would like to inform you about how we handle your personal data and your rights. Personal data is all data that can be linked to you as a private person, for example name and contact information. 

In short, these are the reasons why we process your data: 

You have several rights under data protection law. For example, you always have the right to object to marketing. You can also read about how you can influence how we process your personal data – and the rights you have.
Do you want to know more? Read our detailed explanation below. Below you can read more about how, why and for how long we process your personal data.

Who is responsible for the processing of your personal data?

The site ireneveltman.com is solely responsible for the processing of any personal data or information coming from the communication between users and site. Please note that some of our payment and logistics service providers also process personal data collected through our site or IT system upon purchase and are independently responsible for its processing.

From whom or where do we collect your personal data?

We process the personal data that you have wanted to share with us.

Who can access your personal data?

Your personal data is mainly processed by ireneveltman.com. We will never sell your personal data. In some cases, we share your personal data in order to be able to fulfill our obligations in a good and efficient way.

Do we transfer your personal data outside the EU/EEA?

ireneveltman.com generally processes your personal data within the EU/EEA, but in occasional cases we use suppliers from countries outside the EU/EEA. When transferring your personal data outside the EU/EEA, ireneveltman.com ensures an adequate level of protection.
We want to make you aware that while we choose the best service providers we can find and we make sure that these suppliers have signed relevant agreements with the European Union.

If you have any questions about how we share your personal data or if you would like more information about the appropriate security measures we use, please contact us.

How can you influence the way we process your personal data?

Under data protection law, you have various rights to influence the processing of your personal data. Read more below.

Right to withdraw consent and to object to processing

You have the right to revoke, in whole or in part, a given consent to the processing of your personal data. Your revocation applies from the moment of revocation.
You have the right to object to our processing of your personal data. You always have the right to object to our marketing activities, such as newsletters.

In some other cases, the right to object does not exist (for example because we have to store your personal data). You have the right to object where the processing is based on a balance of legitimate interests. Read more about what that means below. If we can demonstrate compelling legitimate grounds for the processing which override your interests and fundamental rights or if the purpose is to establish, exercise or defend legal claims, you never have the right to object to the processing.


Right of access

You have the right to obtain confirmation of whether or not personal data concerning you is processed. You can access the personal data and obtain a copy of the personal data processed by us.


Right to rectification

You have the right to correct any inaccurate personal data relating to you and to ask us to complete incomplete personal data.


Right to erasure (“the right to be forgotten”) and restriction of processing

Your right to object applies where the processing is based on a balance of interests. Read more about what this means in the tables below. Under certain circumstances, you have the right to request the erasure of your personal data. This is the case, for example, when the personal data is no longer necessary for the purposes for which it was collected or otherwise processed, or when you revoke your consent on which the processing is based and where there is no other legal ground for continued processing.

You also have the right to request that ireneveltman.com restricts the processing of your personal data. This is the case, for example, if the accuracy of the personal data is disputed by you or if the processing is unlawful and you oppose the erasure of the personal data and instead request limited use.


Right to lodge a complaint with a supervisory authority

You always have the right to lodge a complaint with a supervisory authority.
In particular, you can do this in the EU/EEA member state of your habitual residence, place of work or of an alleged breach of applicable data protection law. In the Netherlands, the supervisory authority is the Dutch Data Protection Authority. This right is without prejudice to any other administrative remedy or remedy.

Right to data portability

You have the right to ask us to transfer certain personal data we hold about you to another company (data portability).
This right applies to personal data that you have provided to us in a structured, commonly used and machine-readable and interoperable format, where:

In exercising your right to data portability, you have the right to have personal data transmitted directly from ireneveltman.com to another controller where technically feasible.

Cookies

What is a cookie?

A cookie is a small text file that is stored on your computer when you visit a website. Ireneveltman.com uses this information for statistical purposes, to track what the visitor does on our site, and to improve and personalize your experience of the website. There are two types of cookies; persistent and session cookies.

How are cookies used?

Ireneveltman.com uses cookies to adapt and improve the website for you as a visitor. Examples of features that are affected by cookies include processing purchases, logging into “my pages” and the shopping cart. Cookies also help to store certain information that adjusts advertising and promotions so that you as a visitor get a more relevant experience.

We use Google Analytics. This allows the visitor information collected to be linked to Google information from accounts of registered users (on Google) who have agreed to personalize ads through this link. This Google information may include end-user location, search history, YouTube history and data from Google partner sites – and is used to provide us with aggregated and anonymized insights about cross-media user behavior. By using our site and agreeing to our tracking and cookie handling, you accept these links. You can view and/or delete such information via My activity in Google.

Permanent cookies are used, for example, to save personal settings made on ireneveltman.com, so that you do not have to do this every time you visit our website. Session cookies are used to keep statistics about the use of the website.

By using/accepting our Privacy and Confidentiality Policy and cookie information, you consent to the use of cookies. Please note that if you choose not to accept cookies by blocking/disabling them, it will not be possible to order products on desenio.nl. Other functionality on the website may also be restricted.

If you do not accept the use of cookies, you can disable this in the security settings of your browser. Please note that it is always possible to manually delete cookies from your hard drive.

How can I delete cookies?

If you do not want to use cookies, you can disable this in the settings tab of your web browser (see your browser’s help page for more information). In the browser you can also delete previously stored cookies from the websites you have visited. 

Which cookies are used on ireneveltman.com?

Basic functions:

Ireneveltman.com e-commerce platform uses cookies to enable basic functions of the website, such as the ordering process and shopping cart.

Advertising & Marketing:

Bing ads – a cookie is placed and a pixel is used to track your activity and experience on our websites. The content is used by Bing’s advertising program to optimize advertising on Bing’s platforms.
Commision Junction Ads – A cookie is placed and a pixel is used to track your use and experience on our websites in order to personalize the content of the Commision Junction advertising program.
Google Ads – a cookie is placed and a pixel is used to track your activity and experience on our websites. The content is used for the Google Ads advertising program to optimize the ads on the Google Ads platforms.
Facebook ads – a cookie is placed and a pixel is used to track your activity and experience on our websites. The content is used for Facebook’s advertising program in order to optimize the ads on Facebook’s platforms.
Google Dynamic Remarketing – used for remarketing.
Pinterest ads – a cookie is placed and a pixel is used to track your activity and experience on our websites. The content is used for Pinterest’s advertising program to optimize ads on Pinterest’s platforms.
TikTok ads – a cookie is placed and a pixel is used to track your activity and experience on our websites. The content is used for TikTok’s advertising program to optimize ads on TikTok’s platforms.
Snapchat ads – a cookie is placed and a pixel is used to track your activity and experience on our websites. The content is used for Snapchat’s advertising program to optimize ads on Snapchat’s platforms.
Mailchimp – a cookie is placed and a pixel is used to track your activity and experience on our websites. They are used to optimize the newsletters.
Youth Discount – A cookie is placed and a pixel is used to track sales made using the Youth Discount.
Voyado – a cookie is placed and a pixel is used to track your activity and experience on our websites. They are used to optimize the newsletters.

Analytics services:

Google Tag Manager: used to handle tracking on the website
Google Analytics – various cookies are set by Google Analytics, which we use together with the Google pixel to understand how customers use the site, how we can improve the user experience and to create audiences. Read more about how they are used here. Pingdom – a cookie is used to measure the loading time of the website.
LogRocket & Hotjar – a cookie is used to 

We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. 

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

This privacy and cookie policy was approved by ireneveltman.com on 06-11-2022